Frequently Asked

Straight answers, including the awkward ones.

Roofing has a reputation, and most of it is earned. Here’s what we actually do, what things actually cost, and what we can’t promise you.

Warrior Roofing Inc. is a licensed, insured and bonded roofing and exterior contractor. We are not general contractors, public adjusters, or appraisers. We document property conditions and provide that documentation to you; decisions on coverage rest with your insurance carrier.

Inspections

Getting started

Do you charge for an inspection?

No. The inspection and the written estimate are free, and there’s no obligation attached to either. You keep the documentation whether or not you hire us — if you want a second opinion, that report is yours to take to another contractor.

What actually happens during an inspection?

We fly the roof with a drone to capture high-definition imagery of the field, valleys, flashing and penetrations, then walk the attic to check decking condition and ventilation from underneath. Everything we find gets photographed and marked up into a property report.

How soon can you come out?

Same-day response on most inspection requests. During active storm conditions the phone is faster than the form — call (423) 838-5343.

Do I need to be home?

Not for the exterior and drone work. We do need access for the attic portion, and we’d rather walk you through what we found in person, so most people prefer to be there for at least part of it.

Insurance

Storm damage and claims

Do you work with insurance claims?

Yes, start to finish. We document the damage to the standard carriers expect and meet your adjuster on site with the report already in hand. Having the evidence assembled before the adjuster arrives changes how that conversation goes.

Is emergency tarping really free?

Up to $250 of tarping is free during your initial inspection. If the damage needs more than that to make safe, we’ll tell you the cost before we do it.

Will filing a claim raise my premium?

That depends on your carrier, your policy, and your claims history — it’s not something any contractor can promise you either way. Your agent can tell you how a claim would affect your specific policy, and it’s worth asking before you file.

What if my claim gets denied?

Denials often come down to insufficient documentation rather than absence of damage, which is the entire reason we photograph everything. Depending on why it was denied, a re-inspection with proper evidence may be worth pursuing. We’ll tell you honestly if we think you have a case.

How long do I have to file after a storm?

Policies vary, and most have a filing deadline measured from the date of loss rather than the date you noticed. If you think a storm did damage, get it inspected sooner rather than later — check your specific policy for the deadline that applies to you.

Cost

Pricing and payment

How much does a new roof cost?

Anyone who quotes you a number over the phone is guessing. Cost depends on the roof’s square footage, its pitch, how many layers are coming off, the condition of the decking underneath, and the material going back on. That’s why the inspection comes first and it’s free — you get a real number, not a range that moves once work starts.

Why are estimates so different between contractors?

Usually because they’re not describing the same job. A bid that omits tear-off, ice-and-water shield, new flashing, or decking replacement will always look cheaper on paper. Compare the line items rather than the totals — if a bid doesn’t itemise, that’s worth asking about.

Do you offer financing?

[RIGO — needs your answer. If you work with a financing partner, name it and the typical terms. If not, say so plainly; that’s better than leaving the question unanswered.]

Can you repair instead of replacing?

Often, yes. If a repair will genuinely hold, we’ll tell you that — a replacement you don’t need yet is the easiest sale in this trade and we’re not interested in it. When a roof is genuinely at the end, we’ll show you why rather than just asserting it.

The work

What to expect on site

How long does a roof replacement take?

Most residential roofs are a one to two day job once we start, weather permitting. Larger or more complex roofs, and jobs that turn up significant decking damage, take longer — we’ll tell you the expected timeline before we begin and let you know if anything changes it.

Will your crew damage my landscaping or driveway?

That’s what the mobile dumpster system is for — it elevates to the roofline so debris is caught at the source rather than raining into your yard. Beds and walkways get covered, and a magnet sweep runs before anyone leaves.

Who's actually going to be on my property?

Crews vary by job and season, which is normal in this trade. What doesn’t vary is the procedure — documented scope, OSHA-compliant fall protection, manufacturer-spec installation. And you deal with us throughout, not with whoever happens to be on site.

What if you find rotted decking once the old roof is off?

We flag it, photograph it, and tell you the cost before replacing it. Nobody likes a mid-job change, but covering soft decking with new shingles is how a roof fails early. It’s priced per sheet and quoted before we proceed.

Can you work in winter?

Yes, within limits. Shingles need to seal, so we watch temperature and avoid installing when it’s too cold for adhesion. Emergency repairs and tarping happen year-round regardless.

Warranties

What's covered

What warranty do you offer on your work?

[RIGO — needs your actual workmanship warranty term. This is likely the single strongest number on the whole site, so it’s worth stating clearly.]

What's the difference between a manufacturer and a workmanship warranty?

The manufacturer warranty covers defects in the material itself. The workmanship warranty covers the installation — how it was put on. Most leaks in a new roof are installation issues, not material defects, so the workmanship warranty is the one that matters most in practice.

Can bad ventilation void my shingle warranty?

Yes, and it’s more common than people realise. Most manufacturers require balanced intake and exhaust ventilation as a condition of coverage. If your soffit intake is blocked, a denied warranty claim is a bad way to find out. We check ventilation on every job.

Does the warranty transfer if I sell the house?

Manufacturer warranties are often transferable once, sometimes with a fee and a deadline after the sale. Check the specific terms for the product installed on your roof — we’ll give you the paperwork on completion day.

Coverage

Where we work

What areas do you serve?

We’re based out of Chattanooga and cover everything around it — up to about two hours out in any direction. That includes Soddy-Daisy, Cleveland, Dunlap, Ocoee, Monteagle, Ten Mile, Sweetwater, Loudon, and as far as Murfreesboro.

Do you charge extra for travel?

No. If you’re inside that radius, you’re inside our service area and the drive is on us.

My town isn't on your list. Do you still come out?

Probably. The list isn’t exhaustive — call and ask. If you’re within about two hours of Chattanooga, the answer is almost always yes.

Still Have A Question?

Ask us directly

If it isn’t answered here, call and ask. We’d rather spend ten minutes on the phone than have you guess. Based out of Chattanooga, serving all surrounding areas.